The #1 English as a Second Language (ESL) Program for Leaders

Give Effective Performance Appraisals in English

How to give effective performance appraisals to English-speaking employees

Performance appraisals are an important part of staff development. They enable you to identify an individual’s strengths and weaknesses, put together an appropriate plan of action to improve performance moving forward and provide the staff member the opportunity to voice their opinions and concerns.

It’s crucial that this process is supported by the ability to exchange ideas freely and frankly. The last thing you need is for language problems to put a barrier between you both.

It’s not enough to have good conversational English. You need excellent written and listening skills as well, so you can document the meeting and provide your staff with the reassurance of knowing that you understand everything they’re trying to tell you.

That’s why our ESL course has been put together with these specific challenges in mind. We give you the confidence to know that you have the fluency you need to focus completely on your staff’s performance, so you can both get the most out of this crucial way of improving performance.

Learning Outcomes:

On our course, you will learn:

  • Useful questions and phrases that will help you determine staff members’ current position and recent performance
  • How to put together a personalized plan for individual staff members to make the most of their strengths and support any weaknesses
  • How to design staff targets that are achievable and easy to monitor so you can track improvement moving forward
  • Frequently asked questions, and common words and phrases, so you can be fully prepared for all possibilities
  • How to express yourself with tact and diplomacy with more challenging individuals
  • How to improve your written, spoken and listening skills so you can have confidence in your English fluency
  • Industry specific terms and vocabulary so you can understand your staff’s roles and functions

Leadership ESL gives you the tools to give effective performance appraisals that support the development of your English speaking employees.

Dr. Dan Neundorf created and taught a leadership program for our company that captured the minds and hearts of the people that went through it. The program has had an incredibly positive impact on the performance culture of our organization. The value of the program to the company and our employees is immeasurable. It allows us to attract, develop and sustain top talent. Students of this program are grateful for the investment that is made in them and become more committed to their own success as leaders as well as the success of the company. An awareness is created on how the different departments fit together which allow for strategies to be developed that are highly customer centric and create the ability to leverage knowledge and success from throughout the organization. Dan’s program is a unique program that has a rate of return that most other leadership programs and companies could only hope for.

Nita Arora

Regional Head, Country Clinical Operations, North America

Dr. Dan is one of the best coaches and instructors I have met. He is able to quickly find and understand students needs and deliver material to meet the needs of everyone in a class. As a coach, he is very high cognitive and is able to ask the right questions and offer insightful advice to immediately create opportunities for self discovery. Away from the office, I am the President of a not-for-profit daycare. Dan volunteered his time and expertise to run a workshop on Myers-Briggs and communication at our award winning centre. The 21 staff entered the evening class reluctantly and left the class bouncing with energy and talking excitedly about the benefits of Myers-Briggs. In this one and only meeting with a class of 21. Dan was able to understand individual needs, create and deliver a high impact learning experience for everyone. I think Dan is great.

Tim Marshall

Sr. Product Manager

Integrity, passion and excellence. Those are the 3 things that Dr. Dan Neundorf brings to everything he does. I have had the pleasure of participating in one of Dan’s leadership development programs. It had been awhile since I felt truly engaged in a training course. After Dan’s program I felt a rejuvenated in both my leadership vision and personal mission. My team noticed the positive effects of the program. Speaking of my team, I had Dan work with my team in a number of team building events. The result – a team that was excited, motivated and truly high performing. Dan really knows his stuff and brings something special to all of his workshops and training events.

Claude Aubin

IT Director

Dr. Dan Neundorf has worked with my team on several occasions. He consistently gets the highest marks possible for content, delivery and follow-up. My team always wants him to return for the next training session. He has done workshops on high performing teams, constructive conflict and team building. He has an innovative style and approach that makes him unique and very effective. He builds great rapport and huge trust with every team member and his teaching leads to higher levels of performance. And we have fun every time. We have booked Dan for our June offsite on Peer Performance Coaching. I know it will be remarkable again.

Patrick Mongrolle

Operational Finance & Group Controller

We made the decision to outsource our training and development and leadership development to Impact Training and Development, Inc. because of Dr. Dan Neundorf. Dan is an expert in what it takes for individuals to reach the highest levels of performance. His choices for curriculum are directly aligned with what our organization needs to be successful. The evaluations for his programs speak for themselves. They are superb. When Dan teaches programs for us, we are very pleased with the results. Consistent comments on his creative and engaging presentation style along with well researched and innovative content make him an invaluable resource to the Human Resources team and our entire organization. As a coach, Dan brings fresh perspectives and a substantial knowledge base that supports our employees in attaining their goals and a return on investment to our organization that gives us what we want – a competitive advantage.

Vanessa Federovich

VP, Human Resource & Corporate Services

Dr. Dan Neundorf worked with my sales team and helped them to connect with our customers. We now have the ability to tailor our conversations to each physician and by so doing increasing the impact of the interaction. Our team now has stronger relationships and most importantly, we can close more sales. My team was already high performing and this workshop make each rep even more effective.

Craig Smith

Associate Sales Director

Dr. Dan Neundorf has worked with both myself and my team for several years. As my Executive Coach, he understands what it takes to be successful in the today’s Pharmaceutical industry. He is able to support me through a systematic and planful approach to my development. He understands the critical success factors of our organization, our competency model and importantly, the complex Pharma industry. I am a stronger and more successful leader as a result of his coaching. As a Team Optimization expert, he carefully guides my team to grow and develop while focusing on what is important for our organization. His dynamic and engaging presentation style keeps us motivated and energized as we remain high performing in an industry that is constantly in flux and the pace of change in accelerating. Having a partner in Team Development was one of the best decisions I have made for our team and its success.

Graham Watson

Senior Director

I approached Dan to provide me with some personal coaching early on in my career and his personable and professional style of teacher and coach allowed me to understand myself and how I relate and create opportunities with others. Every time I interact with Dan I come away feeling refreshed, energized and motivated to do my job with more passion.’ I requested Dan to perform a workshop with my current team and the session was an interactive day of a-ha moments with a genuine interest in the room. We left with useful observational tools and techniques that could be used immediately in our day to day activities in business and at home.

Juliette Hum

Medical Science and Education Liaison

I know Dr. Dan in two capacities. One is as a coach and the other is as a team trainer. As a coach, he offers great insights into what drives human behaviour and the psychological aspects of influence. Each time we speak, I gain strategies to advance projects where I need to influence key stakeholders. I have been in the Pharmaceutical industry in both Marketing and Sales and Dan knows the industry in both capacities at an expert level. He also provides a leadership role in developing my team. Based on our core challenges, Dan will provide relevant exercises to develop and create actionable strategies to support the team’s success and performance. My team is recognized company-wide as high performing and consistently gets feedback from cross functional stakeholders that our performance is well known. Dan’s extensive knowledge has meant we can tackle a wide array of organizational challenges and drive the right change for our team and organization.

Peter Enright

Sr Product Manager

I have had the pleasure of working with Dan on multiple occasions; team workshops as well as leadership coaching. Time and time again, I have been impressed with his ability to quickly read and understand different personalities. He has a profound gift for understanding both people and multifaceted organizations. His depth of knowledge into personalities and how people think and will react is very impressive. Dan’s advice is sage and is a perfect match for his enthusiastic approach to coaching. I have found Dan to be extremely flexible whenever his support has been needed outside of pre-scheduled meetings. I have developed a deep level of trust with Dan and respect his counsel. He has a wealth of knowledge and he’s truly gifted in bringing clarity to a situation. Dan’s impact has been profound and I look forward to our continued partnership.

Nav Coelho

Head of Study Team Support

I have worked with Dr. Dan Neundorf for 3 years. We have had great discussions on a wide variety of subjects, including career, training and development, coaching and instructional design. His level of knowledge in the Life Sciences is at an expert level. He also understands how to develop a Life Science Professional to become very high performing. I look forward to continuing to work with Dr. Neundorf as I get much value at every interaction.

Aiman Naseer

Training Coordinator

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